For help as a Westnet customer that has migrated iiNet, you’ll need to contact iiNet for sales and support.
iiNet Technical and Billing Support | |||
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Phone: | 13 22 58 | ||
Available | 24/7 |
iiNet Sales | |||
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Phone: | 13 19 17 | ||
Mon to Fri: Sat to Sun: National Public Holidays: |
8am-11pm AEST 8.30am-8pm AEST 8.30am-8pm AEST |
For help as an existing or former Westnet customer, you can contact our team using the support number below.
Westnet Support | |||
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Phone: | 1300 855 006 | ||
Mon to Fri: Sat to Sun: National Public Holidays: |
8am-9pm AEST 9am-5:30pm AEST 9am-5:30pm AEST |
Complaints Process
Our complaints process is designed to resolve your issue as quickly as possible. If you feel a legitimate dispute isn't being resolved, ask about your escalation options. Learn about our escalation process