As a Westnet member, you will always be greeted by one of our friendly customer service representatives to ensure that your needs are met and your expectations exceeded.
Westnet strives to be the best service provider in Australia through outstanding network reliability, great value for money and online security.
Network reliability
A recognised leader and voted by Australian broadband users as the Internet Service Provider (ISP) with the best network reliability for 2004 - read more.
Infrastructure - A Recognised Leader -
read more.
Get great value for money - read more.
100% Australian owned and operated - read more.
Over 900 Local Customer Service Agents Australia Wide
Westnet has over 900 agents providing support and delivering our quality products and
service to local communities throughout Australia.
Family Friendly ISP
Westnet actively promotes online safety through its participation in the IIA’s Family Friendly
initiative.
The Westnet Blog
The Westnet Blog is in place to provide Westnet members and anyone else with an insight into the thoughts and activities of Westnet staff members. In turn we hope that visitors to this blog will share their thoughts, feelings and feedback with us. Click here to visit the Westnet Blog.
Passion
Success does not come easily, especially in an industry of intense competition. Passion and dedication drives us to excel and succeed in every aspect of the business.
Staff
We employ, train and develop the best staff and provide a secure and rewarding future for them. We inspire every staff member to do their best. Most importantly, we value our staff and seek their feedback and opinions.
Workplace and Leadership
We choose to lead by gaining the trust and respect of our staff. We maintain an open-door policy and promote a working environment that is conducive to teamwork and comradeship.
We strive to be a good corporate citizen and are committed to contributing to the community.
Customer Focus
We never lose sight of the needs of our members. We strive to delight, not just satisfy them by meeting or exceeding their expectations at every opportunity. Our products and services are developed with the needs of our members in mind.
Honesty, Integrity and Reliability
We treat all those involved in the organisation, whether it be staff or members, with dignity and respect. We are truthful and candid in all our dealings and we deliver on our promises.